Jason is VERY KNOWLEDGEABLE. Staff on phone are excellent. Jason is superb.
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Art is fantastic in every regard, as far as timely manner, extremely knowledgeable and extremely efficient!! He is an exceptional technician! rome ny copiers, ny kyocera, ed & ed
I was out to lunch when he arrived. When i came back, it was fixed! Super fast service. Thanks. ny postage meters, ny neopost, postage meters oneonta ny
This is the first time I have used your service being new to the organization and I have to say that I am very impressed. Our issue was handled quickly and effectively and the technician was friendly and helpful. Your follow up is greatly appreciated. I am sure you always hear more of complaints than compliments please know that everything went smoothly, it is a textbook example of customer service. albany,new york,postage meters,Neopost,Hasler
Keep doing as you are doing - your people are very nice when I call and Bob is a joy when he comes to take care of the machine. syracuse ny,copiers,kyocera,mfps
Liz was great during the initial call. Very understanding that I felt our machine was inoperable. She also was very accommodating when I called the 2nd time to provide a cell number for Nick to reach me at when he arrived. The issue was rather minor, and I felt stupid that I did not recognize what had happened to cause the problem. I appreciated the fact that Nick was so professional and thorough despite the reason for the initial call. Nick also checked other parts of the machine to make sure no other items needed replacement! Great customer service! neopost,ny,postage meters,new york
Whoever answers the phone is always friendly and it's like we've been friends for years. :) Bob is always fantastic - always willing to help and will call if he cannot get right over when I place a call for service. copiers, printers, mfps, kyocera
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