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Ed & Ed Business Technology, Copiers, Postage Meters, Printers, Managed Print Services
  • Printing Solutions
    • Copiers & Printers >
      • NEW Package Deals
    • Managed Print Services
    • Managed IT Services
    • Remote Support
  • Postage Solutions
    • Postage Hardware
    • Parcel Lockers
  • About Us
    • Leadership Team
    • Technology Partners
    • Our History
    • Careers
  • Testimonials
  • Blog
  • Contact
  • My Ed & Ed Account

Managed IT Services

In the world of IT, problems happen. Let Ed & Ed take care of it for you.

Computers crash, passwords are lost, email stops working, and the list goes on. And without proper technical support in place, these problems can bring your business to an abrupt – and potentially damaging – halt. 
​
With Ed and Ed’s Help Desk, you can enjoy peace of mind knowing that our certified technicians can quickly and efficiently resolve even your most complex technical problems. 

Not every support issue can be called a catastrophe…until it prevents you from being able to do your job. We’re here to help you stay ahead of the curve, so you can focus on growing your business – and to do so, we’ve adopted a proactive approach to network monitoring and IT maintenance. 

That’s why our help desk is a seamless extension of your business. So when you call to report an issue, we will already be aware of the problem you’re experiencing – and are actively working to resolve it.


Our Services
  • Server Preventative Maintenance/Management
  • Desktop Preventative Maintenance/Management
  • Immediate Help Desk Support with 24/7 availability
  • Unlimited Remote Support
  • Vendor Management
  • Performance Optimization
  • Network Device Management
  • Managed Print Services
  • Mobile Device Management





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Customer satisfaction is our business.

"Customer care always makes it easy to place a call.
​​They are very helpful! Great job all around!"
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Westmoreland (Headquarters)

4919 State Route 233
Westmoreland, NY 13490-1309
p.  315.853.4111  f.  315.853.6731

Albany, NY

4 Fritz Blvd
Albany, NY 12205
p.  518.869.8116
2019 Ed & Ed Business Technology, Inc. - All rights reserved. 
  • Printing Solutions
    • Copiers & Printers >
      • NEW Package Deals
    • Managed Print Services
    • Managed IT Services
    • Remote Support
  • Postage Solutions
    • Postage Hardware
    • Parcel Lockers
  • About Us
    • Leadership Team
    • Technology Partners
    • Our History
    • Careers
  • Testimonials
  • Blog
  • Contact
  • My Ed & Ed Account