We had a great technician. He was extremely knowledgeable regarding the Lexmark we were having issues with. He explained to me what was wrong and what actions he would take to fix the problem. He kept the line of communication open and was extremely friendly.
- Advanced Automation Corporation

Art is normally the technician that is assigned to our school. He is an outstanding tech. He always explains the problem and how he solved it. He never leaves without fixing everything. He has always gone above and beyond. I would recommend Ed & Ed.
- Oriskany Central School District

Not sure how it could be done better. Every step along the way was quick, easy, and informative.
- Syracuse Glass Company, Inc.

Everyone was extremely helpful, prompt and efficient. From the initial call to the service technicians arrival to the final outcome, couldn't ask for better service. ​Thank you.
-Greene County Surrogate Court

Is there an option to leave a rating of 100? Art Kahler is deserving of 10s across the board forever. I have had the pleasure of having him as our technician for almost 6 years and I have been impressed with every single one of my interactions with him. He is a stellar technician and individual who always provides excellent service, even in the midst of this COVID-19 crisis. Ed & Ed is a better company for having Art as an employee.

​Nunn's Home Medical Equipment

Wish all companies had the great knowledgeable support as you do and followed up as quickly as you do. You are a novelty in the North Country!!

You should think about buying a car dealership, an electrical shop and also throw in a carpentry business!!!!!

Paul Smith's College

The service that you provide is outstanding.
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From placing the call to completing the job in a timely fashion is awesome, to say the least.

SUNY HSC @ Syracuse Accounts Payable

Our technician was very helpful. We needed him to come a specific time of day when the machine would be in use to see our issue, and he was right on time.

Herkimer Fulton Hamilton Otsego BOCES

We had a great experience with your tech, he explained every repair he is making and is very knowledgeable of the printers we have. He is friendly and always goes above and beyond to make sure our equipment is repaired before he leaves!!!

​Thank you for the great service!

Holbrook Heating, Inc.