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Rate our technician overall on a scale of 1 to 10. "Is there a 12?" copiers,mfps,printers,little falls ny
Whoever answers the phone is always friendly and it's like we've been friends for years. :) Bob is always fantastic - always willing to help and will call if he cannot get right over when I place a call for service. copiers, printers, mfps, kyocera
Very friendly and helpful staff every time I've called - always willing to help, so cheerful! Great technician - took the time to explain what was broken and how he would be fixing it. Gave information in terms that were easy to understand, had it fixed quickly. Very friendly - Works great now! Thanks!
Mark has always done a wonderful job but spent 3 hours working on our machine yesterday. He went above and beyond.
Excellent customer service and professionalism. He set very clear expectations as far as equipment "down time" as well as provided in depth information regarding the repair.
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