Comments from a recent service call!
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Art is always professional, courteous and helpful when he comes to repair our machine. He always has suggestions for us so we can avoid future problems.
You're amazing...your whole staff. Robert is great every single time he comes out here.
love the fast and courteous service! Bob has always explained the problem and repaired to working condition as expected. He is brilliant!
With the ease of ordering and having the helpful team along every step of the way I would recommend ED&ED to anyone and everyone.
He explained and although I felt silly for something I probably should have known, he didn't make me feel that way. He was extremely friendly and helpful. t was an easy "fix". A matter of just rebooting. The technician could have talked me through it over the phone but happened to be coming to our area and stopped in. Good customer service! (Hasler postage meter system)
Rate our customer care team (ease of placing a service call etc.): 10 out of 10
Easy to place a service call via email. Always get a quick responses! Communication to keep me informed if needed: 10 out of 10 Linda does a really nice job in all her communications. Rate our Technician overall: 10 out of 10 Bob does an excellent job! |
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