Nick is so awesome! I know that when he is the tech assigned to my calls that he will be here quickly and knows exactly what is wrong with the machine and how to fix it in a timely manner.
postage meters ny, syracuse Neopost, ed & ed
Great job Phil......Great attitude.
Comments on a recent service call; Great! Awesome Sauce! Ed & Ed Rocks! The Best! Works Like A Charm! Explained Perfectly!
Neopost,Postage Meters,New York,Ed & Ed
Nick is very good about letting us know what he did to our machine and what may have caused the problem.
neopost,new york,postage meters,cortland,ny
I like that you care about my experience. Thank you! I received email updates, which I truly appreciate being kept in the loop. Even though I didn't meet the technician, when I used the postage machine this morning, there was no squeal noise. The woman who answered the phone was very helpful and attentive.
neopost,postage meters,albany,new york
Chris diagnosed the problem quickly, ordered the parts needed & returned to complete the repair. He ran our mail through the machine to check for any problems. The mail processed perfectly.
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Love the email updates that the technician is on the way! Nick is the king of fixing the postage machine!!!
neopost,hasler,postage meters,syracuse,new york,
Pleasant, and listened to what I had tried before calling. Fast and efficient! Thank you!
Neopost,Hasler,NY,Postage Meters,Ed and Ed