I just wanted to say that your tech Jason was a pleasure and deserves a compliment.
He knew what he was doing and fixed all the problems I was having with the machine.
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I want to compliment the service tech for his swift response and thorough service. He was able to address 3 issues with the machine, replace a broken part, the brush to wet the envelopes, adjust the water lever and order the mechanism to feed labels. Thank you all for your swift and complete service! All of your reps are always knowledgeable and quick to respond and quick to perform the repairs.
I always have a positive experience from the time the service call is placed until the repair of the meter. Thank you for such a pleasant experience!
The phone call I made informed me a tech was in Ithaca and he will try to see me the same
day. I received emails telling me where tech was and then the tech called me for directions. He came on the same day I asked for assistance. Tech promptly fixed postage machine. He did explain what he did and now the machine is working great. Jim does excellent work. Whatever issue or problem arises is always taken care of quickly
and expertly. |
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