I like that you care about my experience. Thank you! I received email updates, which I truly appreciate being kept in the loop. Even though I didn't meet the technician, when I used the postage machine this morning, there was no squeal noise. The woman who answered the phone was very helpful and attentive.
neopost,postage meters,albany,new york
Jason is the best! Always informative and super helpful with tips and tricks to keep the machine running great!
We have never had a problem or issue in the 6 years I have used Ed & Ed .. Our calls have always been answered by friendly staff and the technicians fix or service our equipment in a fast and friendly manner.. If it cannot be fixed at the time they always have a solution.. When ordering supplies we get them quick with little or no down time to the company.. I highly recommend Ed & Ed!
Always does a great job. Helpful with suggestions. Had us back up and running in no time!
Postage meters Albany Ny Clifton Park Ny
He explained and although I felt silly for something I probably should have known, he didn't make me feel that way. He was extremely friendly and helpful. t was an easy "fix". A matter of just rebooting. The technician could have talked me through it over the phone but happened to be coming to our area and stopped in. Good customer service! (Hasler postage meter system)