Jason is the best! Always informative and super helpful with tips and tricks to keep the machine running great!
Tech called right away and walked me though the issue. Very nice and helpful. Made sure to tell me to call him back with any issues.
I typically email or call Liz with service calls and she always provides a prompt
response and a friendly note. She makes the interaction personal and it is like I am speaking
with a friend. Excellent employee! Art goes above and beyond the whole process. He is knowledgeable, polite, and friendly. Everyone in our office loves him! The managed print service makes my life extremely easy and Liz and Art are amazing!
kyocera,lexmark,ny,managed print,ed & ed
Very friendly and walked me through the problem since I didn't exactly know the name of the
part needing replacement! E-mails kept me well informed. Technician was very friendly and imparted good to know information regarding the postage machine. Very prompt and professional service.
neopost,postage meter,ny,utica,new york