Rate our technician overall;
10 out of 10, Art is positively the best! Communication to keep me informed if needed; 10 out of 10, E-mails on time and so helpful! Technician explained the problem/resolution/provided training if needed; 10 out of 10, Technician explained the problem/resolution/provided training if needed. Rate our customer care team (ease of placing a service call etc.); 10 out of 10, Everyone is so helpful over the phone.
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