I know that the receptionist had to call Ed & Ed because the copier said to turn off and call service, I believe Pam was able to fix the copier with help from Ed & Ed over the phone. As far as your customer service it is always are helpful and friendly.
Every time I call its a great experience. The people on the phone are always great! Very friendly and knowledgeable. I truly enjoy doing business with Ed & Ed.
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Art is very well liked for his service and explaining any problems we may have. After he leaves our copiers are working and service is excellent. Your service was greatly appreciated for the quick response with the Town Court system. Art is great at his job, with customer care and service. Thank you so very much - - - Town of Steuben
Tech is always very informative, lets me know what was wrong and exactly how he fixed it. Great service. I have been completely satisfied with your service. Placing a service call is very easy, and the response time is great. There is no waiting for days before our equipment can be fixed.
We are very happy with Ed and Ed. Bob was very thorough explaining problem and repair. Very knowledgeable and pleasant to have in house for repair. He is always considerate of our daily operations when making repairs. He is aware of the nature of our business and is makes every effort to keep us up and running.
ed & ed customers telling us how they really feel about our service.
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4919 State Route 233
Westmoreland, NY 13490-1309
p. 315.853.4111 f. 315.853.6731
1707 Central Ave
Albany, NY 12205