Art does an awesome job every single time he works on our equipment.
Arthur is very knowledge in his position. He communicates very well after he troubleshoots the problem what the solution is to solve the problem.
I would 100% recommend Ed & Ed to friends and colleagues because of your stellar staff! I have enjoyed every interaction I have had with Ed & Ed staff members and the company seems to run very smoothly.
Art is absolutely wonderful - he is patient and very thorough. He is truly a great asset to your company.
Arthur is always professional and friendly with the right equipment to do the job efficiently
Rate our customer care team (ease of placing a service call etc.) 10 of 10
With Liz, Linda, and Brian its a pleasure to deal with a wonderful team. Everyone is extremely friendly and on top of getting our needs taken care of. Keep up with the EXCELLENT work!
Technician explained the problem/resolution/provided training if needed 10 of 10
Brian always checks in and explains everything before he leaves our school. Very informative.
Rate our Technician overall 10 of 10
Brian is top notch! Its nice to know when we have an issue with one of our printers/copiers that Ed and Ed will not only have a technician on site in a speedy manner but to also have the issue resolved quickly and efficiently. Great job!
Art is wonderful. Always gets us up and running. He is very curtious, prompt and extremely
Technician was superb, I really needed it to get done because that day (Friday) was a huge copying day here at the office. So thank you for coming out on such short notice.
Excellent response time always! Always a pleasant experience when making a service call. Fast and honest service!
We love Joe Kirk- a most efficient and experienced technician! He has been coming to our office for our machines for years. He comes in and does his job and always explains anything pertinent!
I just wanted to let you know that your techs, Steve & Art that were here at the Boonville United Methodist Church did an AWESOME job of setting up my new Kyocera TASKalfa! They were very thorough and extremely patient with me and the questions I had. You do have an excellent team and I truly enjoy doing business with the Ed & Ed Team! Also, Todd did a great job explaining the differences between the copier we had and the one we ordered!
ed & ed customers telling us how they really feel about our service.
copiers, postage meters, printers, managed print services, mps, folder inserters, mail equipment, fax machines, utica, syracuse, watertown, albany, cooperstown, oneonta, oneida, east syracuse, herkimer, new hartford, rome, little falls, saratoga, marcy, clinton, hamilton, delhi, liverpool, morrisville, troy, schenectady, auburn,hasler,neopost,kyocera,lexmark,muratec,rena
4919 State Route 233
Westmoreland, NY 13490-1309
p. 315.853.4111 f. 315.853.6731
1707 Central Ave
Albany, NY 12205