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Your technician was great at explaining how to install the ink cartridge for our postage machine. He was patient and friendly.
Robert is a very knowledgable technician and he does a great job. I immediately get a response when I need assistance. Thanks Martha
Nicholas always gives us great tips when he is here. I love that you do this! I like that I receive e-mails letting me know the status as we go through the process. Great job!
Excellent customer service and professionalism. He set very clear expectations as far as equipment "down time" as well as provided in depth information regarding the repair.
Thank you for sending him right over, very nice employee. everything was satisfactory. I normally have Art Work on our machine and he does a great job. Brian was just as nice today and got to the problem. Thank you!
Oh my! He came in singing. I love it! Such a happy man. I felt silly calling for something small and he reassured me that I should always call. Its never too small or too silly. He wants our machine to work properly for us. By the time he left, we were all happy!
Everyone from Ed & Ed has been so friendly and helpful from the purchasing process to any
technical advice we have needed. Great job everyone! |
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