We are very happy with Ed and Ed. Bob was very thorough explaining problem and repair. Very knowledgeable and pleasant to have in house for repair. He is always considerate of our daily operations when making repairs. He is aware of the nature of our business and is makes every effort to keep us up and running. kyocera,copiers,printers,mfps,ny
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Please do...feel free to use my business name...we have been in business since 1949 as a family run business and it means a lot to work with a company that is a "family" business also...thank you! I recommend and tell everyone about your equipment, service and staff...there are none like you...keep up great work! lexmark,kyocera,copiers,printers,utica,ny
I like that you care about my experience. Thank you! I received email updates, which I truly appreciate being kept in the loop. Even though I didn't meet the technician, when I used the postage machine this morning, there was no squeal noise. The woman who answered the phone was very helpful and attentive. neopost,postage meters,albany,new york
He took the time and explained exactly what was wrong and what he did to fix it. utica,copiers,kyocera,mfp,new york
Bob has always been able to explain the problem, fix it and be prompt and courteous. He is very personable and reliable. kyocera,copiers,mfps,syracuse
Chris diagnosed the problem quickly, ordered the parts needed & returned to complete the repair. He ran our mail through the machine to check for any problems. The mail processed perfectly. neopost postage meters,neopost ny,neopost syracuse
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