Thank you for your help dispatching a technician to fix our folder/inserter. I believe his name was Chris, and I just wanted to say that he was extremely helpful, personable and professional.
I want to compliment the service tech for his swift response and thorough service. He was able to address 3 issues with the machine, replace a broken part, the brush to wet the envelopes, adjust the water lever and order the mechanism to feed labels. Thank you all for your swift and complete service! All of your reps are always knowledgeable and quick to respond and quick to perform the repairs.
I always have a positive experience from the time the service call is placed until the repair of the meter. Thank you for such a pleasant experience!
Yes! He showed me exactly what he did and explained what I should do in case the problem arises again. Really quick and very friendly.
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