Both Art and Mark seem very knowledgeable and eager to help us get back to (church) business - thanks!
Robert is the best! He is here when he says he will be, he is always polite, helpful, and does whatever needs to be done to take care of the problem we are having and gets us up and running as fast as possible. Could not ask for more!!!!
Art is fantastic in every regard, as far as timely manner, extremely knowledgeable and extremely efficient!! He is an exceptional technician!
rome ny copiers, ny kyocera, ed & ed
Keep doing as you are doing - your people are very nice when I call and Bob is a joy when he comes to take care of the machine.
Art does an awesome job every single time he works on our equipment.
Art is always a pleasure to work with and answers all questions we may have.
Bob has always been able to explain the problem, fix it and be prompt and courteous. He is very personable and reliable.
Art is always efficient, personable, and knowledgeable! He is also very polite and explained what he was doing each step.
I typically email or call Liz with service calls and she always provides a prompt
response and a friendly note. She makes the interaction personal and it is like I am speaking
with a friend. Excellent employee! Art goes above and beyond the whole process. He is knowledgeable, polite, and friendly. Everyone in our office loves him! The managed print service makes my life extremely easy and Liz and Art are amazing!
kyocera,lexmark,ny,managed print,ed & ed
Art is GREAT !! He always takes care of us at a timely basis. He explains problems to me and helps us improve our ways of using equipment. It's nice to know you are interested in how we were serviced!
Very friendly. The receptionist was very pleasant. I received emails updating me as to what was going on with my service call.
Art is absolutely wonderful - he is patient and very thorough. He is truly a great asset to your company.
Brandon was very friendly and helpful. The immediate problem was actually an error command from our computer but he figured it out. He also checked to make sure our printer didnt need servicing otherwise. The office staff is always pleasant and helpful to get someone to our office right away.
ed & ed customers telling us how they really feel about our service.
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4919 State Route 233
Westmoreland, NY 13490-1309
p. 315.853.4111 f. 315.853.6731
1707 Central Ave
Albany, NY 12205