Bob has always been able to explain the problem, fix it and be prompt and courteous. He is very personable and reliable.
Brian is excellent. Every time I call he is here in a timely manner. He is pleasant and
knowledgeable. He always goes above and beyond.
Excellent customer service and professionalism. He set very clear expectations as far as equipment "down time" as well as provided in depth information regarding the repair.
Thank you for sending him right over, very nice employee. everything was satisfactory. I normally have Art Work on our machine and he does a great job. Brian was just as nice today and got to the problem. Thank you!
ART IS WONDERFUL AND VERY HELPFUL, HE ALWAYS EXPLAINS EVERYTHING AND RESOLVES OUR ISSUES. I CANNOT SAY ENOUGH ABOUT HOW GREAT HE IS.
Quick, courteous, and kind. Good guy to have on your team.
Art was very professional and courteous. Very prompt to respond to the call and to arrive with
the required parts for proper service of our copier.
Joe K. comes to our rescue. Many times in the same day. He is appreciated by NYM HS. Joe K....................tops!!!!!
Technician is very nice to talk to and takes time to explain things to me which helps seeing that the machine is so new to me.
Don is the one that usually comes here and he is fantastic! Very knowledgeable and very patient. Don deserves a raise! Whenever I call who ever answers the phone are very friendly and helpful.
The technician was excellent. He was friendly and had everything fixed quickly. Technician went beyond the problem to check and clean other parts to avoid future problems.
Comments from a recent service call!
Art is always professional, courteous and helpful when he comes to repair our machine. He always has suggestions for us so we can avoid future problems.
ed & ed customers telling us how they really feel about our service.
copiers, postage meters, printers, managed print services, mps, folder inserters, mail equipment, fax machines, utica, syracuse, watertown, albany, cooperstown, oneonta, oneida, east syracuse, herkimer, new hartford, rome, little falls, saratoga, marcy, clinton, hamilton, delhi, liverpool, morrisville, troy, schenectady, auburn,hasler,neopost,kyocera,lexmark,muratec,rena
4919 State Route 233
Westmoreland, NY 13490-1309
p. 315.853.4111 f. 315.853.6731
1707 Central Ave
Albany, NY 12205