Art is awesome, always quick, accommodating and knows his printers
It is always a pleasant experience when your technicians arrive. Your customer care team and response time is spot on!!! All of you truly do a fantastic job!! Keep up the great work!!! And THANK YOU for your services!! YOU GUYS ARE FANTASTIC!!!
utica,ny,copiers,kyocera,multi-function printers,new york,mmrl
Matt is the best. I enjoy it when he is here working on our equipment. He's friendly, funny and gets the job done.
ny,copiers,kyocera,copying machines, multi-function printers,new york
Both Art and Mark seem very knowledgeable and eager to help us get back to (church) business - thanks!
Carl was awesome! We had a time sensitive job to get out and he prioritized he service calls to cover our needs. We were very impressed that he went back to the shop during a snow storm to retrieve a part and return within the hour to replace the broken part. He also stayed to confirm the folder was working properly. Keep up the great customer service. Thank You, Rich P.
I know that the receptionist had to call Ed & Ed because the copier said to turn off and call service, I believe Pam was able to fix the copier with help from Ed & Ed over the phone. As far as your customer service it is always are helpful and friendly.
Very friendly, even left a spare brush if he have issues in the future!
Art is always very nice, helpful and pleasant every time he comes in to our facility. He always communicates with us what the issues maybe with our equipment and always follows through to be sure everything is working to our expectations.
Art the technician is always on time and professional .It's a pleasure to do business with him.
ny copiers, kyocera, neopost, postage meters
ed & ed customers telling us how they really feel about our service.
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4919 State Route 233
Westmoreland, NY 13490-1309
p. 315.853.4111 f. 315.853.6731
1707 Central Ave
Albany, NY 12205