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Our salesmen Niels is very professional and always responsive to my questions or concerns. Brandon gives exceptional service. He always reviews the problem before the repair and explains what has been done before he leaves. He has a very high level of professionalism. I place my service calls online now but I always receive excellent customer service when contacting the office directly. We receive the very best in customer service from everyone at Ed and ED from the Owners, customer service, technician and our salesman. We are very pleased with the service and prompt response we receive.
Your technician was great at explaining how to install the ink cartridge for our postage machine. He was patient and friendly.
Mark has always done a wonderful job but spent 3 hours working on our machine yesterday. He went above and beyond.
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