USDA FSA - Syracuse NY

Submitted by Web Master on Tue, 11/02/2010 - 15:42

I like Upstate's service. When you call them for service, they come right away! They are professional and very helpful. One time when they stopped in for a routine visit they saw we were having problems with an older folding machine that we had (that was purchased years ago from another company) and they got it running for us free of charge.

What type of office equipment did you purchase/lease from Upstate? : 

Several of our county offices have purchased copiers from them and are very satisfied with their service. We purchased a large paper drill, tabletop stapler and date stamper from them.

Any differences from previous vendor vs Upstate?: 

They care about our printing and mail operations up here and offer suggestions and solutions that they feel would improve and make our operation better.

Is the service provided for your equipment completed or responded to quickly?: 

Most often when we call them, they send a service person up the very same day.

Will you continue using Upstate when your lease is up or you need to purchase again? If so, why?: 

Absolutely! They have very knowledgeable sales people and excellent service!