Hamilton College
Sales rep (Michele Altieri) and service technicians are excellent. Very professional and well qualified. They are great to work with and always handle requests/problems quickly and efficiently.
Quality of equipment.
What type of office equipment did you purchase/lease from Upstate? :
Kyocera Copiers, fax machines, Neopost folder inserters
Any differences from previous vendor vs Upstate?:
More customer-service oriented. Michele knows the equipment and knows her customers. She values our account and shows us that by the way she handles our requests.
Is the service provided for your equipment completed or responded to quickly?:
Always!
Will you continue using Upstate when your lease is up or you need to purchase again? If so, why?:
Yes - because of the performance of all your employees (especially Michele) and the equipment.
